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Employee Assistance Program (EAP)

The EAP is free and available to employees and their families.

How do I reach OPTUM EAP?

Call the OPTUM EAP at 866-248-4096. They are always here to help. Or go to and use the Access Code: USD231



What is an Employee Assistance Program (EAP)?


The EAP helps you find answers to problems you may face in your personal life and at work. The EAP professional will talk to you about any question or concern you have, no matter how big or small. Some common problems they help address are:

  • Stress, depression,  and anxiety

  • Conflict and communication

  • Family problems

  • Help with relationships

  • Sudden lifestyle changes

  • Financial and legal services

Using the EAP is confidential. To safeguard your privacy and confidentiality, the EAP follows strict guidelines established by federal and state governments, behavioral health licensing boards, behavioral health accreditation organizations, and professional associations.

The EAP is available to full time and part time employees and members of your household, and provides 3 free counseling visits per person, per life topic, per year. 

Find out more about what services OPTUM EAP offers:


OPTUM EAP Brochure

What's included in your EAP and WorkLife services?

Sanvello: A free wellness app, included with your EAP

Talkspace: Access a licensed, in-network EAP Program Provider 24/7

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